If you have any comments, questions or concerns please don’t hesitate to contact us.
We look forward to your call.

Office Hours: Monday - Friday 8:00am to 5:00pm

Local Number: 509-892-2482

Toll Free Number: 866-969-8351

FAX: 509-892-5876

Email: sales@air-pipe.com

Billing Questions: airpipebilling@wow-tel.com

Customer Support Questions: support@wow-tel.com

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Our Staff

William B Geibel, Jr. | Owner & Director of Engineering

Primary responsibilities include overseeing technical operations and business management as well as designing and creating tower infrastructure and implementation of network expansion.

Kerry | Sandpoint Office Manager

Oversees operations of our branch office in Sandpoint, ID. Schedules, oversees, and executes installation of new relays and customer sites.

Darrell | Project Manager

Overseeing operations and project management as well as designing and creating tower infrastructure and implementation of network expansion.

Mike | Business Manager & Accountant

Oversees all administrative activities involving a multi level business structure including supervision of staff. Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. Maintains financial records, reconciles general ledger accounts, prepares reports, and performs any related work as required.

Karyn | Office Manager

Maintains customer information as well as organization within the department. Supports the office staff in any additional administrative areas when needed. Maintains Accounts Payable as well as reconciles general ledger accounts, prepares reports, and performs any related work as required.

Joelle | Administrative Assistant

Maintains customer information as well as organization within the department. Supports the office staff in any additional administrative areas when needed. Maintains Accounts Receivable.

Scott | Sales & Customer Relations

Duties include management of contractual agreements with subscribers and wholesale customers. Also provides assistance in all areas regarding operations and projections of future network expansion.

Aaron | Operations Technician & Network Administrator

Has received his certification for tower climbing and assists with climbs when needed. Provides technical support to customers regarding existing accounts via phone, email or service call. Serves as an additional field technician administering on location signal tests, site surveys and installation of service at residential and commercial locations. Provides 24 hour 7 day a week technical support. Also assists with designing, implementing and maintaining networks.

Randy | Network Administrator

Maintains servers and overall network architecture. Assists in programming for new tower sites and relays.

Dale, Rob, Dustin | Installation Technicians

Administer on location signal tests, site surveys, and installation of service at residential and commercial locations. Monitor the reliability of network infrastructure and operating systems on multiple platforms. Diagnose and repair customer related issues. Provide 24 hour 7 day a week technical support.